If your passion is coordinating the reservation process and advising our guests, providing a satisfactory and efficient experience, and you have an eye for detail and want to be part of a consolidated team with a great work environment, apply to our offer!

Responsibilities:

• Attend to different communication channels of the reservations center (phone, email, reservation engine, channel manager).
• Manage and assign reservations.
• Perform post-sales tasks (manage modification and cancellation requests, travel insurance, etc.).
• Perform operational and administrative tasks related to third-party reservations (OTAs and tour operators).
• Channel guest requests to the appropriate department.
• Manage the online check-in process.
• Perform other duties as assigned.

Requirements:

• Professional training and previous experience in customer service (university degree in tourism is valued).
• Commercial aptitude.
• Good command of reservation systems (MasterCamping) and computer skills at the user level.
• High level of English and French (other languages such as Dutch or German are valued).
• Proactive, dynamic, responsible, resolutive, and highly organized person, with the ability to work in a team.
• Positive mindset, constant learning, and involvement.
• Excellent attention to detail.
• Mobility and a valid driver’s license are desirable.

We Offer:

• Full-time contract.
• Monday to Sunday schedule with fixed or rotating morning or afternoon shifts and respective days off.
• A pleasant and collaborative work environment.
• Opportunities for professional development and growth.
• Competitive compensation.

If you are ready for a new challenge and want to be part of a team dedicated to providing an excellent reservation experience to our guests, send us your CV and join us at Camping Playa Bara!