We are looking for a dynamic and passionate individual to join our team as a Reception Assistant. If you enjoy working in a vibrant environment and have exceptional customer service skills, we want to meet you!

Responsibilities:

• Greet and assist our guests with a friendly and professional attitude.
• Efficiently manage check-ins and check-outs, both in person and online.
• Provide information about the camping facilities and activities.
• Handle and resolve guest inquiries and issues in person, by phone, and via email promptly and effectively.
• Manage deposits, wristbands, and vehicle tags.
• Coordinate rooming entries of TTOO, ECG, and SIESTA.
• Collaborate with other departments to ensure an optimal experience for our guests.
• Perform other duties as assigned.

Requirements:

• Proficiency in English, Dutch, and Spanish (essential) to provide an exceptional experience for our guests.
• Knowledge of the MasterCamping program and other languages like German, French, or others is valued.
• Previous experience in customer service or reception.
• Minimum qualification of ESO/EGB; education in tourism is highly valued.
• Dynamic, responsible, positive, proactive, and service-oriented individual.
• Ability to work in a team and handle multiple tasks.
• Flexibility to work shifts, including weekends and holidays.
• Mobility and a valid driver’s license are desirable.

We Offer:

• Full-time contract.
• Monday to Sunday schedule with fixed or rotating shifts of morning (8 AM to 4 PM) or afternoon (2 PM to 10 PM) with respective days off.
• A pleasant and collaborative work environment.
• Opportunities for professional development and growth.
• Competitive compensation.

If you’re ready for a new challenge and want to be part of a company committed to excellence, send us your CV and join us at Camping Playa Bara!